Privacy Policy

The controller of your personal data is Katarzyna Idzikowska, ul. Mikołajczyka 12/11, 03-984 Warsaw, POLAND, who can be contacted at voiceinquest@gmail.com.

When you contact us by email, telephone or through a contact form, we may process the personal data you voluntarily provide, such as your first and last name, email address and phone number.

We process this information for the following purposes: Responding to enquiries and taking steps, at your request, towards entering into a contract. Communicating with you in connection with services you have purchased or expressed an interest in. Sending newsletters, where you have subscribed. Handling complaints, requests to withdraw from a contract and other matters relating to our services. Publishing and responding to comments on the blog, where applicable. Informing you about our own services and offerings, where we have an appropriate legal basis to do so.

Your contact details may also be retained in our email correspondence records to maintain a history of communication and facilitate future contact. You may object to processing based on our legitimate interests, including certain forms of direct marketing.

For specialist vocal support, I collect your full name and contact details. During mentoring programmes, I may also keep session notes, personal reflections, relevant health-related information and checklists to support the individual work.

Mentoring notes and checklists are kept in password-protected documents in individual Google Drive folders, with each QUEST partner given access to their own folder. Email correspondence is currently managed through Gmail, and online sessions take place through Google Meet. Payments are made by bank transfer against invoices issued and handled through Kugaru.com.

Personal reflections and relevant health-related information are treated as confidential and used only in connection with this work. I plan to transition to Proton services and will update these details when the change is complete.

Where necessary to operate the website and provide our services, your personal data may be shared with trusted service providers and other entities involved in delivering those services.

Invoicing

Kugaru Sp. z o. o., Aleje Jerozolimskie 148, 02-326 Warsaw. Tax ID (NIP): 7011074224.

Where applicable, these providers process personal data on our behalf under appropriate agreements and are required to maintain suitable safeguards. Where personal data is transferred outside the European Economic Area, appropriate safeguards will be applied in accordance with applicable data protection law.

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including any applicable legal, accounting or contractual obligations. Where a specific retention period applies, this will be determined by the purpose and legal basis for processing.

Mentoring records are retained for up to three years after the mentoring process ends. Financial and accounting records may be retained for longer where required by law.

Under applicable data protection law, you have the right to: Request access to your personal data. Request the correction of inaccurate or incomplete data. Request the erasure of your personal data, where the legal conditions are met. Request the restriction of processing. Object to processing based on legitimate interests, including direct marketing. Withdraw your consent at any time, where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn. Request data portability, where the legal conditions for this right are met.

You also have the right to lodge a complaint with the relevant data protection supervisory authority. To exercise any of these rights, please contact us at voiceinquest@gmail.com.

The Controller undertakes to process personal data: In accordance with applicable personal data protection laws, including the General Data Protection Regulation (GDPR). In accordance with this Privacy Policy. Only where there is a valid legal basis for processing and only to the extent necessary for the stated purpose. Where necessary to take steps at your request before entering into a contract, perform a contract, or meet legal obligations. Where processing is necessary for the purposes of the Controller’s legitimate interests, provided those interests are not overridden by your rights and freedoms. Where you have given consent, for the specific purposes for which that consent was obtained. If you submit an enquiry through the website or contact us directly by email, we will use the information you provide to respond to your enquiry and, where relevant, take steps towards providing the requested services.

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